EVault Small Business Edition

Small Business Backup Software

How does EVault's small business backup software work?

During a 30-minute installation process, agents are installed on the customer server(s) requiring data protection. Once daily backup times are set, EVault agents “wake up” at that particular time, scan for block-level changes among files since the last backup and then those changes are then compressed, encrypted and then sent over standard communications lines to an electronic vault at an EVault data center.

Setup Process

Installation and Configuration:

Once you have purchased EVault SBE service, you will be put in contact with a dedicated EVault representative. This representative will walk you through the total installation and configuration of your first backup job. After this 30-minute process, you will not have to worry about your data security anymore. The software is installed, your backup scheduled and number of copies kept online are set. It’s just that easy!

First Seed creation:

The first backup will start (“seed”) when indicated in the schedule and perform a full backup of all files on your protected server. The speed that data is seeded on to the vault depends on the type of broadband connection used by the customer. (DSL or T1 lines are recommended). Our dedicated representative will monitor this first seed to ensure its success and informs the customer upon completion.

Secured transmission:

EVault SBE ensures that data is thoroughly encrypted while being transmitted over the Internet to an EVault data center as well as in return back to the customer during a restore. The service utilizes industry-standard, 128-bit Blowfish encryption algorithm at no extra charge.

Where your data resides:

Customer data is securely stored at state-of-the art data centers. Our data center partners operate highly secure, raised-floor environments with redundant power and fire suppression systems.

Recovery options:

EVault SBE customers have two primary recovery options for an individual file recovery: The recovery may be performed by the customer by using the software interface. For a nominal fee, EVault technical support can assist with recovering a particular file. Should a larger data volume need recovering quickly due to disaster or a server crash, for example, EVault can assist with the data rebuilding effort by taking larger amounts of recovered data and incrementally placing them on removable media before shipping it to the customer for restoration.

Professional Assistance:

EVault SBE technical support is available from 8 a.m. to 5 p.m. during the customer’s time zone and will be very happy to answer any customer question.